Terms and Conditions

1. Terms of Use

• The customer is committed to providing correct and accurate information (name, mobile number, and shipping address) when registering or completing an order.
• The store reserves the right to cancel or suspend accounts that provide false or incomplete information.

2. Products and Pricing

• All prices are displayed in Saudi Riyals (SAR) and include Value Added Tax (VAT), unless stated otherwise.
• The store reserves the right to modify or discontinue product prices at any time; however, price updates do not apply to orders that have already been paid for and confirmed.

3. Payment and Shipping

• The store provides secure and certified electronic payment methods (Mada, Visa, Apple Pay), which are processed through fully encrypted gateways.
• Shipping is handled via reliable logistics companies. The customer is fully responsible for any delivery delays resulting from incorrect address details or failure to respond to the delivery courier.

4. Exchange and Return Policy

• Our policy strictly complies with the regulations of the Saudi Ministry of Commerce for consumer protection.
• For health and safety reasons, food and consumable products (such as coffee beans) cannot be exchanged or returned once their original packaging has been opened, unless there is a manufacturing defect or the product was damaged prior to receipt.

5. Intellectual Property and Applicable Law

• All content, including texts, images, and logos, is the exclusive property of Perky Store and may not be copied or used commercially without prior permission.
• These terms and conditions are governed by and construed in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.

6. Support and Contact

• Email: [email protected]
• Mobile: 0593247549